Text 2 988 Services

Text 2 988 ServicesText 2 988 ServicesText 2 988 Services

Text 2 988 Services

Text 2 988 ServicesText 2 988 ServicesText 2 988 Services
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    • Our Story
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    • Text 2 Them Software
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Text 2 Stop It!

Text/Call Center Management

Many organizations are struggling with how to incorporate the new FCC Text 2 988 Suicide Prevention program with limited call center resources. At Text 2 Stop It! we have been the leader in crisis text communication since 2013 through our partnerships with organizations like yours.   Our text/call center can manage the initial request for help and, when appropriate, route these texts to your organization for professional follow-up. 

  

How Does it Work?

  • When a person text, calls or reaches out to Text 2 988 through online chat, they are greeted with a friendly voice from a Text 2 Stop It! operator.
  • We will first asked questions to ensure that the person is not at risk of self-harm.
  • If the person is in imminent danger of self-harm, we will either encourage the person to help or we will intervene if the situation dictates.  
  • Following the assurance that self-harm is not imminent we will move forward with discussions to bring the person to a less stressful place. All operators are trained under the Mental Health First Aid Program. Our goal is to de-escalate the situation and encourage the person toward self or professional help.
  • We will refer or send the person information, brochures, or links to designated help resources. 


Text to 988 Call/Text Center to manage your incoming texts and calls.

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Text 2 988 Services

Bowie, Maryland, United States

Hours

Open today

09:00 am – 05:00 pm

Copyright © 2022 Text 2 Stop It! Text 2 Them Inc. - All Rights Reserved.

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